Privacy Policy

Last update: 08/25/2024

Blue Experience S.A. de C.V., better known as Blue Experience Diving, with its registered office at Carretera Cancún-Tulum km256, Complejo Sirenis, Plaza Xaac, local 5, colonia Plaza Xaac, Akumal, municipality of Solidaridad, postal code 77780, in the state of Quintana Roo, Mexico, and the website blueexperiencediving.com, is responsible for the use and protection of your personal data, and in this regard, we inform you of the following:

For what purposes will we use your personal data?

Additionally, we will use your personal information for the following secondary purposes, which are not necessary for the requested service, but which allow us to provide you with better attention:

  • For managing diving service reservations.
  • For registering underwater activities.
  • For certifying and/or registering diving levels in training courses.

If you do not wish your personal data to be used for these secondary purposes, please indicate so below: I do not consent to my personal data being used for the following purposes:

  • For managing diving service reservations.
  • For registering underwater activities.
  • For certifying and/or registering diving levels in training courses.

Refusal to use your personal data for these purposes cannot be a reason for us to deny you the services and products you request or contract with us.

What personal data will we use for these purposes?

To carry out the purposes described in this privacy notice, we will use the following personal data:

  • Name
  • Home phone
  • Mobile phone
  • Email address
  • Age
  • Photograph
  • Sports practiced
  • Diving certification numbers
  • Identification data
  • Contact data

With whom do we share your personal information and for what purposes?

We inform you that your personal data is shared within and outside the country with the following persons, companies, organizations, or authorities other than us, for the following purposes:

  • Recipient of personal data: PADI
  • Purpose: Registration of diving certifications
  • Consent required: No

How can you access, rectify, or cancel your personal data, or object to its use?

You have the right to know what personal data we have about you, what we use it for, and the conditions of use (Access). Likewise, it is your right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); to have it deleted from our records or databases when you consider that it is not being used properly (Cancellation); as well as to object to the use of your personal data for specific purposes (Objection). These rights are known as ARCO rights.

To exercise any of the ARCO rights, you must submit the respective request through the following means:

To know the procedure and requirements for the exercise of ARCO rights, we make the following means available to you:

The contact details of the person or department responsible for personal data, who is in charge of processing ARCO rights requests, are as follows:

  • Name: Sarah
  • Address: Carretera Cancún-Tulum km256, complejo Sirenis, Plaza Xaac local 5, colonia Plaza Xaac, Akumal, municipality of Solidaridad, postal code 77780, in the state of Quintana Roo, Mexico.

You can revoke your consent for the use of your personal data.

You can revoke the consent you have given us for the processing of your personal data. However, it is important to note that not in all cases can we process your request or immediately stop using your data, as it is possible that due to some legal obligation, we may need to continue processing your personal data. Likewise, please consider that for certain purposes, revoking your consent may mean that we cannot continue providing the service you requested or may lead to the termination of your relationship with us.

To revoke your consent, you must submit your request through the following means:

To know the procedure and requirements for revoking consent, we make the following means available to you:

How can you limit the use or disclosure of your personal information?

To limit the use and disclosure of your personal information, we offer the following means:

How can you know about changes to this privacy notice?

This privacy notice may be modified, changed, or updated due to new legal requirements; our own needs for the products or services we offer; our privacy practices; changes in our business model; or for other reasons.

We are committed to keeping you informed about any changes to this privacy notice, through: blueexperiencediving.com.

The procedure through which notifications about changes or updates to this privacy notice will be carried out is as follows:

  • Visit our website.